TERMS AND CONDITIONS OF USE

The following terms and conditions must be read carefully before browsing or using the website www.kettytinoco.com (hereinafter, the “Website”).

The use of this Website is governed by the following Terms and Conditions of Use (hereinafter, the “Terms and Conditions”). By accessing or using this Website, clients and users (hereinafter, the “Users”) unconditionally agree to comply with and be bound by these Terms and Conditions. If you do not agree with any of them, please refrain from browsing or using the Website.

This Website is managed by Ketty Tinoco S.A.S. (hereinafter, “Ketty Tinoco”), a company legally incorporated under the laws of the Republic of Colombia, with registered address at:

Calle Baloco No. 33 - 01, Edificio Piñeres Local 1, Centro Histórico, Cartagena, Colombia.

Ketty Tinoco reserves the right to modify these Terms and Conditions of Use, at its sole discretion, at any time and without prior notice. Continued use of the Website following such modifications constitutes full acceptance of the Terms and Conditions as updated.

1. Intellectual Property Rights

Ketty Tinoco owns all rights to the content, design, source code, and images on the Website, including but not limited to photographs, videos, texts, logos, illustrations, graphics, trade names, trademarks, and all other elements that make up the brand’s visual identity.

All rights are protected by national and international laws on intellectual and industrial property.

Any total or partial reproduction of the Website or its contents without prior written authorization from Ketty Tinoco is strictly prohibited. Likewise, the copying, adaptation, modification, distribution, public communication, commercialization, or any other unauthorized use of the content is forbidden.

Access to the Website does not grant Users any license or right over the trademarks, contents, or intellectual property featured therein.

2. Legal Notice and Limitation of Liability

This Website and all of its contents are provided “as is” and “as available,” without warranties of any kind, either express or implied.

Ketty Tinoco does not guarantee that the Website will be free from errors, viruses, interruptions, or technical failures, nor that the information published will be accurate, complete, or up to date at all times.

Under no circumstances shall Ketty Tinoco, its boutiques, collaborators, or associated companies be liable—whether under contract, tort, or any other legal theory—for any direct, indirect, incidental, consequential, financial, or other damages (including loss of income, data, or reputation) arising from:

  • The use or inability to use the Website.

  • Errors, omissions, or inaccuracies in the information contained therein.

  • Communication failures, interruptions, or data loss.

  • Any other issue related to the use of the Website.

By using this Website, the User assumes all risks associated with such use and releases Ketty Tinoco and its affiliates from any liability arising from or related to it.

Ketty Tinoco will make reasonable efforts to ensure that the information published on the Website is accurate and current but does not guarantee that it will be free from typographical errors or inaccuracies.

3. Privacy and Data Protection

Ketty Tinoco guarantees the confidentiality, integrity, and security of the personal information provided by Users (hereinafter, the “Personal Data”), in accordance with Law 1581 of 2012 and complementary data protection regulations in Colombia.

In general, Users may browse the Website without disclosing their Personal Data. However, such data may be requested voluntarily to access certain services, make purchases, or receive information.

The processing of Personal Data is carried out in accordance with Ketty Tinoco’s Personal Data Protection Policy, available on this Website. By providing their data, Users expressly accept the terms of that policy.

Users may exercise their rights to access, rectify, update, or delete their data by writing to:
ventas@kettytinoco.com

Ketty Tinoco does not knowingly collect personal information from minors. If such information is inadvertently received, it will be deleted immediately.

4. Security

Ketty Tinoco implements administrative, technical, and physical security measures to protect User information against loss, misuse, or unauthorized access.
However, no data transmission over the Internet is entirely secure, and Users acknowledge that any communication or transfer of information is carried out at their own risk.

Ketty Tinoco shall not be held liable for unauthorized interceptions or access that are not directly attributable to its negligence.

5. Cookies

The Website uses cookies and similar technologies to optimize the browsing experience, personalize content, and analyze user interaction.

Cookies allow information about User preferences to be stored, thereby improving their interaction with the Website.

Users may disable cookies through their browser settings. However, doing so may limit certain functionalities of the Website.

6. Products and Content

The images, colors, and characteristics of the products displayed on the Website are for reference only and may vary slightly due to the artisanal nature of the pieces.

Ketty Tinoco reserves the right to modify, update, or remove products, prices, or content on the Website without prior notice.

7. Acceptance of the Terms and Conditions

By accessing or using this Website, the User declares and warrants that:
(a) They fully accept these Terms and Conditions; and
(b) They agree to use the Website in accordance with applicable laws and the values of the brand.

The User agrees to indemnify and hold harmless Ketty Tinoco S.A.S., its officers, employees, and affiliates from any claim, damage, or expense arising from any breach of these Terms or misuse of the Website.

8. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Republic of Colombia.
Any dispute or conflict related to the use of this Website shall be resolved exclusively before the competent courts of the city of Cartagena de Indias, to the exclusion of any other jurisdiction.